Child Safety Standards
Standards Against Child Sexual Abuse and Exploitation (CSAE)
Last Updated: January 24, 2026
Our Commitment
IraChat is committed to providing a safe platform for all users, with a zero-tolerance policy towards child sexual abuse and exploitation (CSAE). We recognize our responsibility to protect children and young people from harm and are dedicated to implementing robust measures to prevent, detect, and respond to any form of child exploitation on our platform.
This document outlines our comprehensive approach to child safety in compliance with Google Play's Child Safety Standards Policy and international best practices.
1. Zero Tolerance Policy
IraChat maintains an absolute zero-tolerance policy for any content or behavior that:
- Depicts, promotes, or glorifies child sexual abuse or exploitation
- Sexualizes minors in any way, including through text, images, videos, or any other media
- Facilitates or encourages grooming behaviors targeting minors
- Shares, distributes, or requests child sexual abuse material (CSAM)
- Attempts to contact minors for sexual purposes
- Promotes or facilitates child trafficking
- Normalizes or trivializes sexual abuse of children
Any violation of this policy will result in immediate and permanent account termination, content removal, and reporting to relevant law enforcement authorities.
2. Age Verification and Restrictions
2.1 Minimum Age Requirement
IraChat requires all users to be at least 13 years of age to create an account. This is enforced through:
- Date of Birth Verification: Users must provide their date of birth during registration
- Automatic Blocking: The app automatically prevents registration for users under 13 years old
- Clear Messaging: Users under 13 receive a clear message explaining the age requirement
2.2 Parental Consent for Minors (13-17)
Users between 13 and 17 years old must have parental or guardian consent to use IraChat, as stated in our Terms of Service and Privacy Policy.
3. Content Moderation and Detection
3.1 Proactive Detection Measures
- Automated Scanning: We employ automated systems to detect and flag potentially harmful content
- Behavioral Analysis: Our systems monitor for suspicious patterns that may indicate grooming or exploitation attempts
3.2 Human Review
- Trained Moderators: Our content moderation team is trained to identify and respond to CSAE content
- 24/7 Monitoring: Critical reports are reviewed around the clock
- Escalation Protocols: Clear procedures for escalating serious cases to law enforcement
4. Reporting Mechanisms
4.1 In-App Reporting
IraChat provides easy-to-use reporting tools that allow users to report:
- Inappropriate content involving minors
- Suspicious behavior or grooming attempts
- Users who appear to be underage
- Any content that violates our child safety policies
4.2 How to Report
- Tap the three-dot menu on any message, post, or profile
- Select "Report"
- Choose the reason
- Submit the report
- Send a ticket to our Safety Team
- Go to Chats tab and tap the three-dot menu in the App main header
- Choose help & support
- Tap tickets
- Send your ticket
All reports are treated with the highest priority and confidentiality.
5. Response Procedures
5.1 Immediate Actions
When CSAE content or behavior is identified, we take immediate action:
- Content Removal: Harmful content is removed immediately upon detection or verification
- Account Suspension: Offending accounts are immediately suspended pending investigation
- Evidence Preservation: Relevant data is preserved for law enforcement purposes
- Law Enforcement Notification: Reports are filed with NCMEC and relevant authorities within 24 hours
5.2 Permanent Actions
- Permanent Ban: Confirmed violators are permanently banned from IraChat
- Device Ban: We implement device-level bans to prevent re-registration
- Legal Cooperation: We fully cooperate with law enforcement investigations
6. Privacy and Safety Features
6.1 Privacy Controls for Minors
- Private Accounts: Users can set their profiles to private
- Message Controls: Users can control who can send them messages
- Blocking: Easy-to-use blocking functionality for unwanted contacts
6.2 Safety Features
- End-to-End Encryption: Private messages are encrypted to protect user privacy
- Screenshot Prevention: Certain sensitive content is protected from screenshots
- Disappearing Messages: Option for messages to auto-delete after viewing
7. Education and Awareness
7.1 User Education
We provide resources to educate users about online safety:
- In-app safety tips and guidelines
- Information about recognizing and reporting suspicious behavior
- Resources for parents and guardians
- Links to external child safety organizations
7.2 Staff Training
All IraChat staff members receive training on:
- Recognizing signs of child exploitation
- Proper handling of CSAE reports
- Legal obligations and reporting requirements
- Trauma-informed response practices
8. Compliance and Partnerships
8.1 Legal Compliance
IraChat complies with all applicable laws and regulations regarding child safety, including:
- United States: PROTECT Act, CPPA, 18 U.S.C. § 2258A (mandatory reporting)
- European Union: GDPR provisions for children's data
- Uganda: Children Act, Computer Misuse Act
- International: UN Convention on the Rights of the Child
9. Our Commitments
Protection
Proactive measures to prevent harm
Swift Action
Immediate response to reports
Cooperation
Full support for law enforcement
Education
Ongoing awareness programs
10. Contact Information
For child safety concerns or questions about our CSAE policies, please contact us:
11. Policy Updates
This Child Safety Standards document is reviewed and updated regularly to ensure it reflects current best practices and legal requirements. Users will be notified of significant changes through:
- In-app notifications
- Email communications
- Updates to this page with a new "Last Updated" date